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Newbury Building Society: Savings reviews

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4.87

Based on 7,498 reviews, last reviewed 8th Apr 2025

6% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

8%

1%

0%

0%

Latest highest rating:

5

Excellent and Friendly Service I received an excellent, thorough and informative service relating to the savings products provided which was very helpful in selecting the right one ... Read more Reviewed on: 8th April 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7498)

Review of the Newbury Building Society, Savings:

Excellent saving rates, friendly staff, most efficient service

5

I recently joined Newbury Building Society as a new savings investor, being attracted by a very competitive interest rate. My application was completed in branch (Andover) and I was immediately impressed by the friendly and efficient service I received. My savings book arrived 2 days later and this was followed by a member of Newbury Building Society staff checking that my account had been successfully opened. I have been extremely satisfied by the standard of product, the manner in which it has been processed, and the efficient and courteous staff involved in welcoming me to an excellent Building Society. Reviewed on: 4th January 2018

Adviser was very helpful and we didn’t feel rushed.

5

Adviser was very helpful and we didn’t feel rushed. All transactions were explained clearly. Reviewed on: 31st March 2025

Reply from Newbury Building Society Good morning Brenda, thank you very much for submitting your feedback! We’re really glad that you had a positive experience with us! Response date: 3rd April 2025

In branch service review

5

very friendly staff and easy transactions. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

4

Experience very good - but if you do away with passbooks I will close my accounts. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

4

We had an appointment but waited in a queue - not sure where we had to be. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Very helpful in activating power of attorney. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Debbie was very helpful and polite and explained it all very well. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Very efficient. Got everything done. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

I find it all so easy and everyone is so helpful. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Difficult to access accounts online, log-in details do not work from one day to another. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Lovely to deal with someone who knows what they are doing. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

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