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Newbury Building Society: Savings reviews

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4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Everything is perfect, please don't change. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
So good to have real people at the tills. Interest rates could be better. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Ella was excellent and very informative. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Staff are so friendly and very informative, it made the account opening so easy. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Prompt telephone contact with someone to actually speak to. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy to get to branch where the service is excellent. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Your staff are polite, understanding and efficient. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Ella made the process easy and gave me time to enable my wife to sign at home to complete the transaction. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Service is always quick and easy. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

4
Notify people when your system is being upgraded. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

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