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Newbury Building Society: Savings reviews

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4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Excellent help. Prompt service at all times. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
As always, very friendly and efficient service. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
I was thinking it would be more convenient to have a bank card than the passbook. But I do think the passbooks are safe. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
We have been with NBS for many years and have always found staff very helpful. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Online account do not show total amounts of all accounts. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. There is a way to view this, do let a member of branch team know and they can assist with this. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
Very good expert advise. Cannot think of how you could improve the service. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very pleasant customer service experience. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Deborah talked us through our options which were excellent. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very friendly staff who know what they were doing and knowledgeable about products. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Friendly, helpful branch staff, and sufficient staff in branch as there are no queues. Busy phone lines though. More details on charity assignment wanted. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Please do drop us a call or email and we can give you further details on charity assignment, Response date: 10th October 2024
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Newbury Building Society

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