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Newbury Building Society: Savings reviews

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4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Noticed the difference in opening a child's saver account from a previously used local building society - found it convoluted. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We are looking at how we can make the process more simple. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Clear, concise and professional service. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Good explanation to my daughter (6yo) about bank accounts and the process. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Rachel explained the savings product to us both very concisely and made us feel very welcome in the branch. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Rachel, who will be pleased to read them. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Quick and easy process to open accounts. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Would be better if the interest rates were higher. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Helpful staff. Deborah was very obliging. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very easy to change accounts with excellent advice. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Deborah was amazingly helpful, professional and informative. Gave me options and the right information I needed to open two new savings accounts. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Deborah, who will be so pleased to read them. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Feel no privacy with open windows - people can see in - no privacy. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Please do ask to be seen in a room or different counter position and our team will do all they can to help. Response date: 10th October 2024
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Newbury Building Society

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