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Newbury Building Society: Savings reviews

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4.89

Based on 8,681 reviews, last reviewed 17th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

5

Friendly and helpful when needed. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Local and friendly, and always helpful. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Nice offices, friendly staff. The only downside is the lack of privacy as I can hear other people's conversations. There are offices for privacy. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Do let our team know if you would prefer a private room and they will do what they can to accommodate this. Response date: 10th October 2024

In branch service review

4

Wait to be seen was a while however service when seen was efficient and friendly. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

The staff are very helpful and answer all questions. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

I love the staff, they are very friendly. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Easy to find the right account for me. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Long-time member and I have always has excellent service. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Excellent service from John. Bond forms completed quickly. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with John, who will be pleased to read them. Response date: 10th October 2024

In branch service review

5

You have excellent staff, always greeted with a smile and they know their jobs. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, and kind words, we appreciate it. Response date: 10th October 2024

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