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Newbury Building Society: Savings reviews

4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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1%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very good service, especially from Holly and Jasmine. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

3
Too hard to park. Interest rates weren't competitive for a long time. Problems setting up/changing linked account. Lovely staff though. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
It was nice to have contact with staff face-to-face. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Fantastic and friendly. So helpful whilst sorting out power of attorney. Reviewed on: 30th September 2024

In branch service review

5
Very happy with service - everyone is always helpful - and the local branch makes it accessible. Reviewed on: 30th September 2024

In branch service review

5
Personal service is great and I like the passbook. Reviewed on: 30th September 2024

In branch service review

5
Dawn and Danni from Andover branch were both very helpful. Reviewed on: 30th September 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Dawn and Danni, who will be so pleased to hear them. Response date: 14th October 2024
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Newbury Building Society

In branch service review

5
Like having a local branch, please keep open. Reviewed on: 30th September 2024

In branch service review

5
Always superb service, well done. Reviewed on: 30th September 2024

In branch service review

5
In branch - brilliant. Online - could be better, e.g. money transfer into etc. Reviewed on: 30th September 2024

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