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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

4
Could be clearer on website that couldn't open an ISA account if already invested elsewhere, i.e. split contribution. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Simple process, staff welcoming and helpful. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Love having the Newbury in Wokingham. Easily accessible. Please do not shutdown. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
It is always nice to be able to come into a branch where everyone is welcoming. The staff are pleasant, knowledgeable and professional. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
They are always friendly and helpful. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Justine was extremely friendly and helpful in Wokingham. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

4
I like that I can be served in person. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

4
Systems seem a bit old-fashioned, otherwise the service is always excellent. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always very helpful and first class. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Compared to current retail banking practices this is slower but more friendly and understandable, thank you. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

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