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Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Staff very polite and helpful, but not many accessible offices around. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Difficult to hear through the screen. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Like that the branch is on the high street, welcoming staff and can have one-to-one appointment easily. Great advice, well explained with great products to back it up. Feels approachable and helpful, not intimidating. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
It's always friendly and efficient and the staff are very good. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I always get a warm welcome and are treated as a real person. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Everyone very clear and helpful. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Always friendly and helpful staff. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Staff extremely helpful, a refreshing experience these days. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Friendly explanations, easy to understand. Not afraid to repeat when asked. Knowledgeable. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Everyone is always professional, helpful and friendly, and it's a pleasure to walk into a branch. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

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