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Newbury Building Society: Savings reviews

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

5

Always helpful and respectful, most happy to recommend. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

It would be good if money being transferred to a bond today could be repayed to EMA on termination without affecting limit for year. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will forward your suggestion to our Customer Service team to see if this could be possible in future. Response date: 1st July 2024

In branch service review

5

Good to have a local Building Society. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Good to have local branches providing easy access to services. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Always happy with the service at Newbury. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Staff were very informative in the Newbury branch, very satisfied with the advice given. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

You are doing a great job as a Society. Keep up the good work. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you! And thanks for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Staff were very helpful and explained everything clearly for me. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Very easy process and very helpful. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Pleasant, helpful service. Informative. Nice to be called Miss. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

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