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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8683 reviews)

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4.88

Based on 8,683 reviews, last reviewed 24th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8683)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

In branch service review

Absolutely fantastic serviec - very personable. Thank you so mych, Isabel was just brilliant. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with Isabel, who will be so pleased to read them. Response date: 2nd April 2024

In branch service review

All very good. Staff really helpful, pleasant and efficient. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

Better online services needed. Good customer service face-to-face, very friendly. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We are working on improving our online services all the time, please let us know how we can be of help with this. Response date: 2nd April 2024

In branch service review

I was grateful to be given an appointment at such short notice. I was able to open an ISA quickly and with confidence. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

All staff are excellent. The new style branch (after many visits) is too sterile. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for your feedback - we do appreicate it. Response date: 2nd April 2024

In branch service review

All of the staff were most helpful. Again, I had to ask for a calendar. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, I hope you have a calendar now? Response date: 2nd April 2024

In branch service review

Knowledgeable staff, friendly and welcoming. Personable service (not online!). Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

Very knowledgeable, they explain everything well. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

Very thorough explanation of account details. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

Face-to-face appointments are helpful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8683)

Really friendly, helpful staff and also easy to add funds by internet as well.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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