Smart Money People Logo
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,642 reviews, last reviewed 17th Jan 2026
12% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Real people The advisers are friendly, knowledgeable, and genuinely helpful. You’re always dealing with real people, both in person and over the phone, and that m... Read more Reviewed on: 17th January 2026
Raffaele M's avatar
Raffaele M

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8642)

Review of the Newbury Building Society, Savings:

Friendly and efficient

5
I opened a new savings account in the Alton branch. Caroline was professional and diligent whilst going through the account opening procedure and kept me informed along the way. Reviewed on: 24th January 2020
astrae's avatar
astrae
Reply from Newbury Building Society Hi Astrae, thank you for taking the time to leave feedback, it's much appreciated, we will share your comments with Caroline, who will be pleased to hear them. Many thanks Response date: 24th January 2020
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Brilliant service from all members of staff. Reviewed on: 31st December 2025

In branch service review

5
Staff are all really professional - good service. Reviewed on: 31st December 2025

In branch service review

5
They couldn't do better. Very helpful and happy staff. Reviewed on: 31st December 2025

In branch service review

5
Kellie was welcoming and able to give information. Will need to return to conclude. Reviewed on: 31st December 2025

In branch service review

5
Would like issues over my accounts to be handled in branch rather than having to telephone savings team. Reviewed on: 31st December 2025

In branch service review

5
Staff are always helpful and welcoming. Reviewed on: 31st December 2025

In branch service review

4
Some interest rates are very good like the instant access ISA, especially for seniors. Reviewed on: 31st December 2025

In branch service review

5
Perfect location for us to interact with 5 days a week (and Saturday). Felt comfortable and trusting. Reviewed on: 31st December 2025

In branch service review

5
Absolutely the best bank/BS to deal with. Helpful, friendly, efficient at all times both in branch and online. All of the staff are brilliant. Reviewed on: 31st December 2025

In branch service review

5
Was seen straight away for an appointment and felt very looked after. Reviewed on: 31st December 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill