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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8674 reviews)

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4.89

Based on 8,674 reviews, last reviewed 27th Feb 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Customer care excellent always listening. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 10th November 2025

In branch service review

Lousia was very helpful and personable. Well done. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Louisa. Thank you for taking the time to leave a review. Response date: 10th November 2025

In branch service review

Assistance to an OAP and explaining it to me so I can understand. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025

In branch service review

Ease to use. Staff always friendly and good. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025

In branch service review

Excellent customer service, she focused on me and listened and kept things simple a great experience. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025

In branch service review

Olivera helpful me convey my account to get a better rate. So pleased with service. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us and Olivera. Response date: 10th November 2025

In branch service review

Great service, I was seen immediately as I arrived without an appointment. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 10th November 2025

In branch service review

Such wonderful customer service at a difficult time for me - thank you so much. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 10th November 2025

In branch service review

Experience is always personal love the staff in Thatcham very kind people. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 10th November 2025

In branch service review

Difficult to set up account online. Reviewed on: 31st October 2025

Reply from Newbury Building Society If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 10th November 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8674)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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