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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8684)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
All my questions were answered and things were thoroughly explained. It is well located too. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really knowledgeable and friendly customer service. Account opening is super easy and smooth. Very pleased. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Branch locations are good, passbooks are great, and the staff are friendly. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very favourable service from the Society and all of its staff. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
First class service, outstanding, well done!. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Security is thorough and time consuming, but appreciated. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Thank you for helping us to move monies into accounts for a better rate of interest. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

4
Always friendly, helpful staff, and quick service. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Deborah served us today, always friendly and polite. Great customer service. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I particularly chose Newbury as the staff are well-informed and very pleasant. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

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