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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8674 reviews)

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4.89

Based on 8,674 reviews, last reviewed 27th Feb 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

I feel that my money is safe, Good advice. Reviewed on: 31st October 2025

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025

In branch service review

No long Queues, friendly staff and knowledgeable. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 10th November 2025

In branch service review

East to deal and friendly staff. Reviewed on: 31st October 2025

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 7th November 2025

In branch service review

Friendly, helpful and branch in town. Reviewed on: 31st October 2025

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th November 2025

In branch service review

Very friendly staff and extremely welcoming. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 10th November 2025

Excelent and thorough customer servce

I had a large number of things to sort out with both my fathers and mothers savings following the death of my father and Rachel dealt with them all thoroughly, professionally and with great care. Reviewed on: 27th October 2025

Reply from Newbury Building Society We're so pleased to hear that Rachel could help you at this very difficult time. Thank you for taking the time to provide us with your feedback - we will pass your comments on to Rachel, who will be delighted to hear them. Response date: 29th October 2025

Great customer service

Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m also very pleased with the interest paid on your Senior Saver Account. Reviewed on: 13th October 2025

Reply from Newbury Building Society Good afternoon, thank you so much for your kind words! We have your review over to Gemma who was so pleased to hear it! Thank you! Response date: 15th October 2025

In branch service review

Fabulous service through the appointment today. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind review! It’s always rewarding to hear from satisfied members. We’re here whenever you need us. Response date: 3rd October 2025

In branch service review

They are all good people and helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 3rd October 2025

In branch service review

All the staff are so friendly and helpful - it's a pleasure to visit. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really value your feedback! It’s great to know we made a positive impression. Thank you for being a member of Newbury Building Society. Response date: 3rd October 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8674)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Excelent and thorough customer servce

Great customer service

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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