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Newbury Building Society: Savings reviews

4.89
Based on 8,641 reviews, last reviewed 16th Jan 2026
12% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The society is great with customer at the heart of e... The society is great with customer at the heart of everything , th ework culture is good , Reviewed on: 16th January 2026
Rizten r's avatar
Rizten r

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8641)

Review of the Newbury Building Society, Savings:

Booked an appointment for the next day and was seen...

5
Booked an appointment for the next day and was seen quickly, talking through all of the options available was great , transferred money into the starter savings account was easy, just waiting for the savings book to arrive now by post , sorted, buying a investment bond is a bit more difficult, but this is due to the bank not allowing you to transfer large amounts of money into one hit , problem! Reviewed on: 14th May 2025
Reply from Newbury Building Society Hi Robert, we really appreciate you taking the time to leave us a review. Thank you for your feedback. Response date: 16th May 2025
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Newbury Building Society

In branch service review

5
The time they took to explain to a new customer like me was helpful. Reviewed on: 31st December 2025

In branch service review

5
I feel comfortable here and always receive great help. Reviewed on: 31st December 2025

In branch service review

5
Helen was very helpful when I came in to close my late father's account. Reviewed on: 31st December 2025

In branch service review

5
We like that it is easy to come into branch where the staff are extremely helpful and knowledgeable. Reviewed on: 31st December 2025

In branch service review

5
I like that you still have people instead of having to go online. Can't be bothered to answer phone. Reviewed on: 31st December 2025

In branch service review

5
Always very helpful and understanding. Reviewed on: 31st December 2025

In branch service review

5
Good to be able to talk to a person. Reviewed on: 31st December 2025

In branch service review

5
Explained every step clearly so no need for improvement. Reviewed on: 31st December 2025

In branch service review

5
Professional, empathetic, organised, excellent service provided. Reviewed on: 31st December 2025

In branch service review

5
They explain so you can understand and are just lovely. Reviewed on: 31st December 2025

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