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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,635 reviews, last reviewed 6th Jan 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury - a real mutual Building Society for savers. The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It... Read more Reviewed on: 6th January 2026
Paul K's avatar
Paul K

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8635)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Good to be able to talk to a person. Reviewed on: 31st December 2025

In branch service review

5
Explained every step clearly so no need for improvement. Reviewed on: 31st December 2025

In branch service review

5
Professional, empathetic, organised, excellent service provided. Reviewed on: 31st December 2025

In branch service review

5
They explain so you can understand and are just lovely. Reviewed on: 31st December 2025

In branch service review

5
You have it perfect as far as I am concerned. Reviewed on: 31st December 2025

In branch service review

5
Local to where I live and accessible. Reviewed on: 31st December 2025

In branch service review

5
Paula was great and very informative. Reviewed on: 31st December 2025

In branch service review

5
No improvement - Vyas was wonderful. Reviewed on: 31st December 2025

In branch service review

5
Always helpful, friendly service. Reviewed on: 31st December 2025

In branch service review

5
Renata was extremely helpful and super efficient. Reviewed on: 31st December 2025

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