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Newbury Building Society: Savings reviews

4.88
Based on 8,685 reviews, last reviewed 8th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

A Masterclass in dealing with demanding customers We needed help to set up three new ISA accounts and and Tasha (1100, 8th April, Basingstoke). The whole process took nearly an hour and involved a lo... Read more Reviewed on: 8th April 2026
David G's avatar
David G

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8685)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Great job by Meridith, very lucky to have her. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Premisies was quiet, staff welcoming opening a new account calm and open manner. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Great customer service, knowledgeable and helpful staff. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Long term member, all staff are wonderful. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
We like the staff always helpful. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Very polite and efficient staff. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Had an accouny for yrs always receive amazing service from the ladies here. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Good service very friendly and polite. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
I like that we have a local branch. Reviewed on: 31st July 2023

Newbury Building Society Branch Review

5
Very helpful nice to be able to talk to a friendly person not an automated message like other banks. Reviewed on: 31st July 2023

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