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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8689 reviews)

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4.88

Based on 8,689 reviews, last reviewed 13th Apr 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Vasilka was very professional,she explained the prod... Vasilka was very professional,she explained the product thoroughly and took her time to ensure that unstood all about the product and also. helped wit... Read more Reviewed on: 13th April 2026

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8689)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Move money

Transaction was Easy to do, straight forward Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

New Customer

It's only one day so far The initial meeting went well, 2 ISA Transfers In and 2 Savings accounts opened Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

Opening a new EMA Bond account

Had not realised that needed to speak to one of the Society’s advisers before this transaction but an appointment was offered within the hour. Then was guided very well throughout the whole transaction and the new account successfully opened. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

Excellent rate for Existing Members Bond

My wife and I have had existing members savings accounts for some time and recently the Newbury BS gave us the opportunity to access a higher fixed rate for 2 years. Although the application was not smooth, Gemma a customer service advisor helped us out and we got there! Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 26th May 2023

Opening new savings account

Overall the experience was positive, as are all my dealings with Newbury BS. However, opening the account through the online service required me to provide information which was irrelevant for the type of account which I opened. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the relevant teams so that we can look into this process. Thank you again. Response date: 26th May 2023

Very good

Every was easy to understand and would happily recommend to my friends. Reviewed on: 25th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 26th May 2023

Saving accounts

Very good Ms Parker was on time and explained everything clearly Reviewed on: 23rd May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words, we appreciate it. Response date: 24th May 2023

Newbury Savings

The service was friendly and efficient. I was reassured by the high level of security. Reviewed on: 20th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 22nd May 2023

Excellent help desk. Thankyou.

Your staff efficiently answered my queries with patience and lots of help to achieve my aim. Reviewed on: 19th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 22nd May 2023

Payments

No information on payments in. nesesary to ring "help desk" to obtain information Reviewed on: 19th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do have information on our website for payments in, however we will look at how we can make this clearer. Response date: 22nd May 2023

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Newbury Building Society: Savings reviews

85% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8689)

Really friendly, helpful staff and also easy to add funds by internet as well.

Move money

New Customer

Opening a new EMA Bond account

Excellent rate for Existing Members Bond

Opening new savings account

Very good

Saving accounts

Newbury Savings

Excellent help desk. Thankyou.

Payments

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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