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Newbury Building Society: Savings reviews

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4.88

Based on 8,691 reviews, last reviewed 17th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8691)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

5

Easy to understand information and polite staff. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Queuing system in branch is rubbish - out the door. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are sorry to hear that there have been queueing issues, our branch manager is looking at how we can improve this at busy times. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Like being able to walk into branch to carry out business. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Staff very helpful and always greet you with a smile. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Friendly service, convenient location in the heart of town. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

I've been a member for many years, only moving had led me to leave. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

I had an exceptionally helpful telephone appointment with Sarah. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

4

Whilst easy on the eye the new layout has slowed the pace of transactions. Reviewed on: 30th April 2023

Newbury Building Society Branch Review

3

I liked your branch expansion to Basingstoke and Winchester, you could consider going into fixed bonds. Your rates and bonds need to be more competitive. Reviewed on: 30th April 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the relevant teams, thank you again. Response date: 24th July 2023

Newbury Building Society Branch Review

5

Very helpful about all queries, excellent service by all. Reviewed on: 30th April 2023

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