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Newbury Building Society: Savings reviews

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4.88

Based on 8,694 reviews, last reviewed 23rd Apr 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Excellent customer service is still being delivered. My wife and I are long standing customers initially as mortgagors and now investors. We recently realised that we could improve the rate of return on ... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8695)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

5

Very friendly staff, great service thank you. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

The new account was clearly explained friednly and professional, only thing I forgot I would like a reciept. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Personalised service, dealing with the same person has been very good. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

No waiting at the counter easy to get an appointment. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

I had Tracey from the Andover branch And she made sure that I understood what she was telling me and answered the questions I asked. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Tracey, who will be pleased to hear them. Response date: 13th April 2023

Newbury Building Society Branch Review

5

The staff in Andover are very friendly. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Lovely with older customers and my husband found it very welcoming. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Customer service is excellent and redily available when required. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023

Newbury Building Society Branch Review

5

Very friendly and helpful staff. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023

Newbury Building Society Branch Review

5

All good, thanks. Please don’t close the branch. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023

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