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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8697 reviews)

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4.88

Based on 8,697 reviews, last reviewed 23rd Apr 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8697)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

useful and informative

nothing to add, shall I repeat myself until you are happy. It WAS a first rate experience, this review is fast changing that Reviewed on: 14th March 2023

Reply from Newbury Building Society Thank you for taking the time to give a review - we do appreicate it. Response date: 15th March 2023

Friedly staff

Good experience and questions answered. Computer a little slow and figures not lined up in pass book! Reviewed on: 14th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 15th March 2023

Refreshing - Good Customer Service

Great to get such good customer service. Reviewed on: 14th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - and your kind words, we appreicate it . Response date: 15th March 2023

Early days

Like all new accounts, needs to see if it works well Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th March 2023

Good interest on savings accounts

I opened some savings accounts with good advice on what accounts to open to get the best interest on my money. My advisor spent time with me to pick the right accounts for my needs and very patient explaining everything to me Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th March 2023

Helpful advice on savings

I had an appointment with Rachel Hawkins from Newbury branch. She was so helpful with advising me on opening several savings accounts and the best way to allocate my money to each account Reviewed on: 13th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 13th March 2023

Opening New Account

The appointment was very helpful, courteous and professional. It was a most reassuring visit. Reviewed on: 13th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th March 2023

New Account

The appointment was very helpful ,courteous and professional. It was a reassuring experience. Reviewed on: 13th March 2023

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Excellence

The visit to open an account was very helpful courteous and professional. It was most reassuring.and excellent service.. Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Setup a new account

So easy and a reasonable rate too. Communications were thorough and timely. Reviewed on: 12th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023

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