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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8697 reviews)

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4.88

Based on 8,697 reviews, last reviewed 23rd Apr 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8697)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Opening a new savings account at Abingdon branch.

Member of staff was friendly and efficient. Answered any queries I had and was very helpful. Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023

Polite and warm welcome

Very welcoming, was able to answer all questions and facilitate opening my account in a timely manner Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023

New to Newbury

Accounts were discussed in detail so I could make the best decisions. Like the fact you can book a face to face, Nationwide don't offer that anymore, or passbook ISA, so here I am. 100% recommend. Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - and your kind words. We do appreciate it. Response date: 13th March 2023

A warm and efficient welcome

I had not realised that the Abingdon branch had moved, and as a result was 10 minutes late. Samantha was not rattled, and we swiftly got down to business. Samantha was businesslike and pragmatic, and we got through all the required checks surprisingly quickly. Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Samantha, who will be so pleased to hear them. Response date: 13th March 2023

Friendly personal service

Feel valued as a customer compared to large banks etc. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023

Easy to do, good rate of interest

No problems with opening the account. Good communication. Very helpful when I needed to ask something Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023

Opening an account in branch

My request to open a new account was actioned instantly. No need to make an appointment and return which is often the case with other building societies. My passbook was given to me rather than needing to wait anxiously for it to arrive in the post. Polite knowledgeable staff. Reviewed on: 10th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th March 2023

Fast and efficient

Postal account opened and pass book received in 4 days - brilliant Phone answered immediately by people who knew what they were talking about Reviewed on: 10th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 10th March 2023

A friendly society

The advisor was very helpful and friendly. He was professional in his approach and explained everything carefully. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 10th March 2023

Great service for new customers setting up a savings account

We were told all we needed to know, in a very calm and friendly manner and could ask any questions that we had at any point. We enjoyed the process all the way through. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for your kind words Lesley, and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023

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