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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8675 reviews)

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4.89

Based on 8,675 reviews, last reviewed 4th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021

Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021

A positive experience with Newbury Building Society

Polly was very helpful and called me back exactly when she said she would. A lot of organisations "talk the talk" but Polly and the Newbury BS back that up by "walking the walk" too. I am very grateful. Reviewed on: 11th September 2025

Reply from Newbury Building Society Hi Glenn, thank you so much for your kind words! We will be sure to share them with Polly, who will be delighted to hear them. Response date: 12th September 2025

Easy and Quick

Really easy conversation, understood my options clearly, quick servive Reviewed on: 5th September 2025

Reply from Newbury Building Society Hi Daniel, thank you so much for leaving a review, we really appreciate it! Response date: 10th September 2025

In branch service review

Everything was good. Staff helpful - nothing could have been better. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025

In branch service review

You're on the high street offering face-to-face service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025

In branch service review

Lovely staff in Thatcham branch - always welcomed with a smile from all. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your comments - our Thatcham colleagues will be so pleased to read them! Response date: 1st September 2025

In branch service review

Bryony was very helpful in my savings appointment. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to provide feedback - we know Bryony will be so pleased to read your comments. Response date: 1st September 2025

In branch service review

Like the local branch. Internet not user friendly. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your comments - we appreciate you taking time to leave them. Response date: 1st September 2025

In branch service review

Always efficient and friendly staff. Lovely clean officies. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for providing feedback - we appreciate it. Response date: 1st September 2025

In branch service review

Face-to-face is brilliant to have! Always efficient and friendly staff. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - we appreciate your kind words. Response date: 1st September 2025

In branch service review

Very impressed that staff contacted me to check that I had invested all that I intended to before the window closed. So kind. I wish the interest rate was confirmed in the letter though. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback - we will look into this. Response date: 1st September 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8675)

Newbury Building Society are time wasters

A positive experience with Newbury Building Society

Easy and Quick

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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