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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8675 reviews)

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4.89

Based on 8,675 reviews, last reviewed 4th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021

Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021

In branch service review

Everyone in the branch is so friendly and knowledgeable. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thanks for taking time to provide feedback - we appreciate it Response date: 1st September 2025

In branch service review

Very helpful and the customer service was excellent. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words Response date: 1st September 2025

In branch service review

Professional and friendly staff. Fair interest rates -they do not penalise customers who do not do online banking, accounts that reward existing customers - attract new ones. A passbook!. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for being a valued member of Newbury Building Society. We’re grateful for your trust and look forward to continuing to support you. Response date: 3rd September 2025

In branch service review

Your staff were all friendly and Ella was particularly knowledgeable and efficient. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words - we will share them with Ella, who will be so pleased to read them Response date: 1st September 2025

In branch service review

In 5 years, everyone we have dealt with have been excellent. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback and loyalty Response date: 1st September 2025

In branch service review

Staff are excellent with their customer service skills. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - we appreciate it Response date: 1st September 2025

In branch service review

Like to have a local high street building society, it's good to have that stability and feel you can come in and speak to someone. Works well as it is. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words - we appreciate it Response date: 1st September 2025

In branch service review

Very happy to have this fabulous society in newbury. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words! Response date: 1st September 2025

In branch service review

Local building society. Helpful service. Competitive rates of interest. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback! Response date: 1st September 2025

In branch service review

Very helpful over the telephone. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thanks for your feedback Response date: 1st September 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8675)

Newbury Building Society are time wasters

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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