Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,676 reviews, last reviewed 5th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026
Phil Monger's avatar
Phil Monger

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very helpful over the telephone. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your feedback Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff always pleasant and efficient. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your kind words - we appreciate it Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

4
Very helpful, professional and knowledgeable. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your feedback Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Nothing is too much trouble - very helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Good rates, great staff and love that you have local branches and passbooks. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you! We love it too! Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Rachel and Hazel were very helpful in assisting me with my investments. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Excellent customer service today with Ken. Brilliant blend of being able to do things online and face-to-face. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words - we will share them with Ken who will be so pleased to read them Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Efficient service and I like the fact that you have branches and a passbook. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Setting up accounts is very straightforward. All the staff I have spoken to so far have been very helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thanks for your feedback - we appreciate it Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always service with a smile. Kind, friendly and patient. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - that's lovely to hear Response date: 1st September 2025
Newbury Building Society Logo
Newbury Building Society