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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8676 reviews)

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4.89

Based on 8,676 reviews, last reviewed 5th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Opened a fixed rate bond. Arrived without an appointment and was seen within 10 minutes. Excellent service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you, we appreciate your feedback Response date: 1st September 2025

In branch service review

Always polite and a friendly service. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025

In branch service review

Always welcomed in branch with a smile and they are very helpful. Reviewed on: 29th August 2025

Reply from Newbury Building Society We’re so glad you had a positive experience with us. Your feedback encourages our team to keep delivering great service every day! Response date: 3rd September 2025

In branch service review

Always a pleasure and great customer service. Reviewed on: 29th August 2025

Reply from Newbury Building Society We're thrilled you found our service helpful and friendly. Thanks for sharing your experience! Response date: 3rd September 2025

In branch service review

Everything was thoroughly explained and I was made to feel at ease. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind feedback — we're so pleased to hear you felt at ease and everything was clearly explained. That's exactly the experience we aim to provide! Response date: 3rd September 2025

In branch service review

Staff are always helpful and friendly. It's a pleasure to be a customer of Newbury BS. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words - we appreciate it Response date: 1st September 2025

In branch service review

Very good and helpful. Couldn't be better. First class. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you so much! We're delighted to hear you found our service first class. It's great to know we could be so helpful! Response date: 3rd September 2025

In branch service review

Local branch with excellent in-branch service. Reviewed on: 29th August 2025

Reply from Newbury Building Society We really appreciate your kind words. Thank you for submitting your feedback! Response date: 3rd September 2025

In branch service review

Informative, friendly, factual service. Super helpful. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you! We appreciate it Response date: 1st September 2025

In branch service review

It is a treat to be able to call and speak to someone in the branch. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you, we’re so glad you appreciate being able to speak directly with our branch teams. We believe personal service makes all the difference! Response date: 3rd September 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8676)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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