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Newbury Building Society: Savings reviews

4.89
Based on 8,655 reviews, last reviewed 24th Jan 2026
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A really easy experience opening an account. A really easy experience opening an account for my daughter today, great communication throughout the process - thank you. Reviewed on: 24th January 2026
John S's avatar
John S

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8655)

Review of the Newbury Building Society, Savings:

Didcot Branch

5
Excellent experience ……… the staff at the Didcot branch were very efficient, helpful and friendly guiding my husband and I through the process of opening an ISA each. Our appointment was easy to arrange, Helen was on time and made the whole procedure straight forward for us. Reviewed on: 25th May 2025
Reply from Newbury Building Society Thank you for taking time to leave feedback - we will be sure to share your comments with the team and Helen, who will be so pleased to read them. Response date: 27th May 2025
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Newbury Building Society

In branch service review

4
Online experience could be improved. Reviewed on: 31st December 2025

In branch service review

5
Wonderful people, always give me time. Reviewed on: 31st December 2025

In branch service review

5
Lovely to open an account in branch and not online. Reviewed on: 31st December 2025

In branch service review

5
All the staff of Wokingham are very much appreciated. Reviewed on: 31st December 2025

In branch service review

5
Love not having an online account and having to come into branch. Helps me save more. Reviewed on: 31st December 2025

In branch service review

5
It would be great if online withdrawals can be made available for club accounts. Reviewed on: 31st December 2025

In branch service review

5
I find all the staff extremely helpful to talk to. Hazel has been extremely helpful. Reviewed on: 31st December 2025

In branch service review

5
The customer service part is excellent. Reviewed on: 31st December 2025

In branch service review

5
Need wifi for customers in branch please. Reviewed on: 31st December 2025

In branch service review

5
Excellent service and great staff. Reviewed on: 31st December 2025

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