Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8676 reviews)

View other Newbury Building Society products

4.89

Based on 8,676 reviews, last reviewed 5th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Friendly service. IT could be updated for more digital forms and processes though. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're glad you’ve found our service friendly and appreciate your thoughts on improving our digital processes. Thank you for your feedback. Response date: 8th August 2025

In branch service review

Always very friendly and helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you! We're really glad to hear you find us friendly and helpful. Response date: 8th August 2025

In branch service review

Always, friendly, professional and helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society We really appreciate your feedback — it's great to know we're hitting the mark! Response date: 8th August 2025

In branch service review

Justine and Holly in Wokingham are incredible, so helpful, patient and understanding. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're so glad you had a great experience with us and especially with Justine and Holly! We'll be sure to pass along your compliments. Thanks for taking the time to share your feedback! Response date: 8th August 2025

In branch service review

Super helpful and very understanding. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear it. Response date: 8th August 2025

In branch service review

Being able to communicate with a human and being treated with respect and good old-fashioned service. Only interest rates could be better but that is not the be all and end all. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're really pleased to hear you value being able to speak with a real person and appreciate the respectful, old-fashioned service our team provides. Thank you for your thoughtful review. Response date: 8th August 2025

In branch service review

Bradley was great and advised me on other Newbury products I could use and were of interest so I'll be back to open these. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for highlighting Bradley! They’ll be thrilled to hear your feedback. We’re lucky to have them, and even luckier to have customers like you! Response date: 8th August 2025

In branch service review

Nothing needs to be made easier. Reviewed on: 31st July 2025

Reply from Newbury Building Society Lovely to hear! Thanks for taking the time to share your experience! Response date: 8th August 2025

In branch service review

My experience has always been excellent, so no changes needed. Reviewed on: 31st July 2025

Reply from Newbury Building Society Wonderful to hear! Your continued satisfaction means a lot to us. Response date: 8th August 2025

In branch service review

Very helpful young people in branch. Reviewed on: 31st July 2025

Reply from Newbury Building Society Great to hear! We’re proud of our team and glad they were able to help. Response date: 8th August 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Freedom Savings Account
from RCI Bank 4.88 from 9017 reviews
Savings
from Britannia 4.50 from 2 reviews
Everyday e-Saver
from first direct 4.67 from 12 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.80 from 1363 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8676)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024