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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8676 reviews)

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4.89

Based on 8,676 reviews, last reviewed 5th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021

Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021

In branch service review

Just easy and knowledgeable staff makes me feel confident. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We’re committed to providing excellent service every time. Response date: 8th August 2025

In branch service review

Like the friendliness and ease of doing business. Reviewed on: 31st July 2025

Reply from Newbury Building Society We really appreciate your feedback. It means a lot to our team. Response date: 8th August 2025

In branch service review

I like it because I can speak face-to-face with someone. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks so much for your review. We’re delighted you were happy with our service. Response date: 8th August 2025

In branch service review

Great service as always, can't fault the Hungerford team, their much nicer that the Newbury branch. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re so pleased to hear you had a great experience at our Hungerford branch. The team works hard to make every member feel welcome and supported. Thank you for recognising their efforts! Response date: 8th August 2025

In branch service review

Girls in Hungerford are always professional, polite and caring. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words about our Hungerford branch! The team there is dedicated to providing friendly, personal service, and they’ll be delighted to hear your feedback. Response date: 8th August 2025

In branch service review

I like the friendly service, willingness to listen and provide info on paper. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your support. It’s great to hear our branch team provided helpful service. Response date: 8th August 2025

In branch service review

Friendly, helpful, explained everything in simple terms. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your support! We’re proud to serve our members and always happy to hear when we’ve made a difference. Response date: 8th August 2025

In branch service review

Efficient and friendly staff. Good products. What's not to like?. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re proud to be part of your financial journey. Thank you for choosing Newbury Building Society. Response date: 8th August 2025

In branch service review

Helpful and friendly efficiency. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re so glad our service met your expectations. Thank you for taking the time to share your experience. Response date: 8th August 2025

In branch service review

Gave me all the information I needed. Very good at knowledge of product. Very polite too. Reviewed on: 31st July 2025

Reply from Newbury Building Society We appreciate your feedback - it’s encouraging to hear our products are working well for you. Response date: 8th August 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8676)

Newbury Building Society are time wasters

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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