Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8676 reviews)

View other Newbury Building Society products

4.89

Based on 8,676 reviews, last reviewed 5th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021

Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021

In branch service review

Always very helpful staff and I like to go locally to do business with real people. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support means the world to us! Response date: 7th August 2025

In branch service review

Prompt service and a passbook. Wonderful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We’re so pleased to hear you find your passbook useful - it’s a great way to keep track of your savings, and our branch teams are always happy to help. Response date: 7th August 2025

In branch service review

Lovely, friendly, helpful staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 7th August 2025

In branch service review

Recent interaction by post with the Abingdon branch was efficient and prompt. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words about our Abingdon branch! The team there is dedicated to providing friendly, personal service, and they’ll be delighted to hear your feedback. Response date: 7th August 2025

In branch service review

Always friendly, helpful and welcoming. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 7th August 2025

Much easier now got online accounts

Much easier now got online accounts Reviewed on: 28th July 2025

Reply from Newbury Building Society Hi Beverly, we’re really pleased to hear that managing your accounts online has made things easier. If there’s anything else we can do to support you, just let us know. We’re always happy to help. Response date: 29th July 2025

Really straightforward & easy to set up my savings a...

Really straightforward & easy to set up my savings account. The Members of staff interacted with during the process were friendly and helpful. Reviewed on: 25th July 2025

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we do appreciate it. Response date: 25th July 2025

Courteous and friendly service.

Courteous and friendly service. All queries answered fully. A very enjoyable experience. Reviewed on: 18th July 2025

Reply from Newbury Building Society Hi Jane - thank you for your feedback and for taking the time to leave us a review, we really do appreciate it! Response date: 21st July 2025

Very Efficient friendly staff (Anna and Panna)

Very Efficient friendly staff (Anna and Panna) Reviewed on: 5th July 2025

Reply from Newbury Building Society Hi Patrick, thank you for taking the time to leave us a review, we really appreciate your feedback. Response date: 7th July 2025

a wonderful visit

It was a wonderful visit which I has recently, The staff explained and details of the saving account that I was interested. Unfortunately, I am living in London, I don't have time to visit the Didcot branch. Anyway, I shall visit the branch again when I visit Didcot branch. The new looks of the branch is amazing, bright, warm... Cheer Reviewed on: 3rd July 2025

Reply from Newbury Building Society Hi Oliver, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Didcot Team and we hope to see you again soon! Response date: 7th July 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Prize Savings Account
from Chip 4.92 from 380 reviews
Instant Access Account
from Principality Building Society 4.52 from 4 reviews
Junior instant access savings
from Earl Shilton Building Society 0.00 from 0 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.80 from 1363 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8676)

Newbury Building Society are time wasters

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Much easier now got online accounts

Really straightforward & easy to set up my savings a...

Courteous and friendly service.

Very Efficient friendly staff (Anna and Panna)

a wonderful visit

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024