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Newbury Building Society: Savings reviews

4.89
Based on 8,666 reviews, last reviewed 7th Feb 2026
34% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Opened a new account. Opened a new account. I was told I should normally have made an appointment first but the staff were accommodating and helped me straight away. Reviewed on: 7th February 2026
David A's avatar
David A

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8666)

Review of the Newbury Building Society, Savings:

Excellent customer service

5
I was taken through my savings options and was listened to when I wanted to make a point or ask questions. Reviewed on: 14th June 2024
Reply from Newbury Building Society Hi Rodney, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th June 2024
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Newbury Building Society

In branch service review

5
Renata was extremely helpful and super efficient. Reviewed on: 31st December 2025

In branch service review

4
Online experience could be improved. Reviewed on: 31st December 2025

In branch service review

5
Wonderful people, always give me time. Reviewed on: 31st December 2025

In branch service review

5
Lovely to open an account in branch and not online. Reviewed on: 31st December 2025

In branch service review

5
All the staff of Wokingham are very much appreciated. Reviewed on: 31st December 2025

In branch service review

5
Love not having an online account and having to come into branch. Helps me save more. Reviewed on: 31st December 2025

In branch service review

5
It would be great if online withdrawals can be made available for club accounts. Reviewed on: 31st December 2025

In branch service review

5
I find all the staff extremely helpful to talk to. Hazel has been extremely helpful. Reviewed on: 31st December 2025

In branch service review

5
The customer service part is excellent. Reviewed on: 31st December 2025

In branch service review

5
Need wifi for customers in branch please. Reviewed on: 31st December 2025

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