Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,669 reviews, last reviewed 13th Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly and helpful staff at the Thatcham office. Very friendly and helpful staff at the Thatcham office. Reviewed on: 13th February 2026
Peter T's avatar
Peter T

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8669)

Review of the Newbury Building Society, Savings:

Account Opening

4
Friendly, knowledgeable staff who were very helpful, everything went smoothly and timely with the opening of my account Reviewed on: 26th May 2025
Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it. Response date: 27th May 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I find all the staff extremely helpful to talk to. Hazel has been extremely helpful. Reviewed on: 31st December 2025

In branch service review

5
The customer service part is excellent. Reviewed on: 31st December 2025

In branch service review

5
Need wifi for customers in branch please. Reviewed on: 31st December 2025

In branch service review

5
Excellent service and great staff. Reviewed on: 31st December 2025

In branch service review

5
Amazing service from Laura. Prompted by a phone call and then visit to the Society, we updated all our accounts. Reviewed on: 31st December 2025

In branch service review

5
Straightforward-ness 'keep it simple' motto. Reviewed on: 31st December 2025

In branch service review

5
I really like Newbury, everyone is wonderful. Great customer service. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and nice to pop into a branch and speak to someone. Reviewed on: 31st December 2025

In branch service review

5
Nice to deal in person at the branch. Reviewed on: 31st December 2025

In branch service review

5
Such good service, why go anywhere else?. Reviewed on: 31st December 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products