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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (6942 reviews)

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4.85

Based on 6,942 reviews, last reviewed 20th Dec 2024

4% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Friendly customer service Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was ... Read more Reviewed on: 20th December 2024

Latest lowest rating:

2

Online access isn't good from my experience! Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building s... Read more Reviewed on: 19th November 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (6942)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Friendly customer service

Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024

Savings advice

As power of attorney for my mum I requested a meeting regarding her finances. The online booking system was easy to use and a reminder was sent the day before. The staff were very knowledgeable and the advice I received was easy to understand. The changes Made were completed within two working days. Great service, thank you. Reviewed on: 16th December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th December 2024

Above and beyond

The team were extremely patient recently with an ISA transfer I had to make to another bank. The process was held up and took a month in total, not because of any fault on the part of NBS, but they still took it upon themselves to ensure the funds got across. Reviewed on: 13th December 2024

Reply from Newbury Building Society Hi Tom, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th December 2024

Efficient friendly staff, James was very knowledgea...

Efficient friendly staff, James was very knowledgeable and well prepared Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

A good experience

It was very straight forward. Jack Wallis from Thatcham branch dealt with us very professionally. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Jack, who will be so pleased to hear them. Response date: 9th December 2024

Different accounts for savers.

I wanted to add more money to my existing savings account - which I did. But then it was discovered that the added money went over the prescribed amount allowed so I then had to transfer the surplus amount to another account (senior saver). It required a further visit to the branch but in the end it was all settled satisfactorily. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi Catherine, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

Staff were polite, there was no hurry, conversation...

Staff were polite, there was no hurry, conversation was friendly, service was excellent and the savings rates are very good. Staff pointed out the best savings rates for my needs and explained account restrictions Reviewed on: 30th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

Friendly and extremely helpful. Personal service and accessibility to people. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

Super caring and helpful, and some very patient staff. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

I like the fact they are a small, local building society with very helpful staff. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

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Newbury Building Society: Savings reviews

4% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (6942)

Really friendly, helpful staff and also easy to add funds by internet as well.

Friendly customer service

Savings advice

Above and beyond

Efficient friendly staff, James was very knowledgea...

A good experience

Different accounts for savers.

Staff were polite, there was no hurry, conversation...

In branch service review

In branch service review

In branch service review

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There's still more to see!

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