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NS&I: Premium Bond reviews

2.83
Based on 144 reviews, last reviewed 6th Mar 2025
67% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
44%

Latest highest rating:

5

Safe but worth it as interest rates rise? Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts... Read more Reviewed on: 27th February 2025
AshH's avatar
AshH

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025
Steve's avatar
Steve

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (144)

Review of the NS&I, Premium Bond:

Safe but worth it as interest rates rise?

5
Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts it's worth thinking if gambling £50 a month guaranteed loss of interest is worth it versus potential winnings. Reviewed on: 27th February 2025

Do not give these criminals your cash

1
Their latest 'security' system is to ask you to answer 'security' questions that require that you are detail and character correct - so if you write eg Hull University instead of University of Hull or say use upper case on a instead of lower case it fails you. No simple errors. Then when you fail their 'security' checks they literally post you by surface mail a new password then invite you to do the same thing again. if you fail - another week for a new password. The system is clearly designed to prevent people from withdrawing money for as long as possible aka another ruse to allow the wealthy to aggregate the money of millions to invest for their own benefit whilst giving next to s*d all in return. Basically another state sanctioned form of corporate fraud. Reviewed on: 27th June 2023

Great investment

5
Easy to use, may not pay the best rate overall but always the chance of getting a huge return Reviewed on: 18th June 2023

Great Communication

5
Prompt automated notifications, with a well judged level of security that feels secure but isn't too time consuming or bothersome Reviewed on: 6th June 2023

£20,000 invested Crap return .

1
I have £ 20,000 invested and one would have thought that a modest win each month was possible, No Way ! Three months now and no wins ! Time to reassess where my money is invested , not happy with premium bonds . Reviewed on: 2nd June 2023

Premium Bonds

5
Had a few wins with NS&I. I know my money is safe and there's the added bonus of winning something. Better return than interest rates, Reviewed on: 31st May 2023

Premium bonds

5
Great idea for saving and with a chance in winning big. Reviewed on: 5th April 2023

Premium bonds occasional win

3
Not as good odds as previously, and inflation is making the bonds worse value Reviewed on: 3rd April 2023

A better rate now

5
Have increased the rate so much more competitive. Reviewed on: 30th March 2023

The lottery but free

5
Better odds than winning the lottery and you don't lose your money if you don't win, what's not to like. Reviewed on: 30th March 2023

Dreadful archaic organisation

1
Having dealt recently with a number of financial institutions as a power of attorney I must share how terribly disappointed I am with what they put you through at one of the most awful times of life. Make changes and get your staff trained to make a difference of suffer the consequence NS&I Reviewed on: 16th March 2023
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