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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.94 (142 reviews)

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2.88

Based on 142 reviews, last reviewed 5th Feb 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

35%

13%

44%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

Can't withdraw my money. Can't withdraw my money. Absolute disgrace. Reviewed on: 5th February 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (142)

Review of the NS&I, Premium Bond:

Great Communication

Prompt automated notifications, with a well judged level of security that feels secure but isn't too time consuming or bothersome Reviewed on: 6th June 2023

Can't withdraw my money.

Can't withdraw my money. Absolute disgrace. Reviewed on: 5th February 2025

Make it impossible to cash out premium bonds - do no...

Make it impossible to cash out premium bonds - do not buy them!!! Reviewed on: 24th January 2025

81yr old Mother ripped off by NS&I

My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque and then heard absolutely nothing from NS&I. Many hours on the phone later, after speaking to someone in a call centre in India, my Mother was told that she hadn't sent a birth certificate or passport details, so they couldn't progress the purchase. They had managed to cash the cheque though and when my Mother told them to cancel the purchase, she was told that they were not able to refund her and that she would have to claim the money back through her bank. Appalling customer service and service in general. How can NS&I take your money before they have completed the actions to check the details of a purchase. Don't bother buying premium bonds, just throw your money in the bin! Reviewed on: 12th December 2024

I started saving with premium bonds and have decided...

I started saving with premium bonds and have decided I want to take my savings out but I'm having so much trouble just getting it out it's been about 5 weeks now and still no refund would not recommend this to anyone Reviewed on: 2nd December 2024

I'm so happy

I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experience about scam brokers and not share my experience how ( jamesRodriguez)(@)(Cyber-wizard) DT( com) got my funds back Reviewed on: 25th November 2024

Chance to win big

The chance to win big in the monthly draws is exciting and any winnings are paid tax free. Reviewed on: 23rd November 2024

Premium bonds are an exciting saving account

I love saving with premium bonds. I was unsure at the start but once I stared winnings prizes I was confident. I love the thrill of finding out every month and have got close to the prize rate. Reviewed on: 21st November 2024

They have not issued the bonds or returned my money...

They have not issued the bonds or returned my money ,on going for the past year Reviewed on: 26th October 2024

Simple process and good return.

Simple process and good return. A safe option for saving your money with a higher than average prize return Reviewed on: 11th October 2024

NIGHTMARE COMPANY.

NIGHTMARE COMPANY. DO NOT THINK YOUR MONEY IS SAFE WITH THIS COMPANY. THEY OWE ME £7,500 ! AFTER MY FATHER DIED THEY HAVE DONE NOTHING BUT BLOCK MY MONEY AND ARE DOING THEIR UTMOST TO BE HIGHLY DISRESPECTFUL OF SOMEONE WHO HAS LOST THEIR FATHER AND NOT GIVE ME MY MONEY. COMMON SENSE AND EMPATHY THEY HAVE NEVER HEARD OF. DISGUSTING TREATMENT Reviewed on: 18th June 2024

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