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PayPal: Payments reviews

4.91
Based on 3,600 reviews, last reviewed 2nd Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

Secure and convenient for online payments PayPal is fast, secure, and very convenient for online payments. I’ve never had any issues. Highly recommended! Reviewed on: 27th June 2025
Renilton  Carvalho 's avatar
Renilton Carvalho

Latest lowest rating:

1

PayEnemy They continue to lie at every opportunity. My friend sent me money and they charged me a fee. They said he selected goods and services. He didn't. The... Read more Reviewed on: 2nd March 2026
Nicholas S's avatar
Nicholas S

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

PayPal Payments reviews (3600)

Review of the PayPal, Payments:

PayPal- my trusted and go to payment provider

5
I use PayPal for all my online transactions as feel it is a trusted provider rather than inputting card details. I also utilise the PayPal credit service as well as the pay in 3 options. Reviewed on: 26th May 2025

Easy way to pay

5
For by airplane tickets, presents for my family has been easy to pay by Paypal options, for example the 3 month payment option, also you can pay with PayPal in a lot companies in US and Uk you can pay with PayPal. Just amazing Reviewed on: 31st July 2023

Excellent service

5
I have been using PayPal for over 7 years and have had exemplary service throughout that time. Even when an eBay payment was taken in error I had my refund in two days. Reviewed on: 31st July 2023

Amazing opportunity

5
With more time to pay my 0% purchases makes buying a worthwhile option. Thank you paypal. Reviewed on: 31st July 2023

Easy to use

5
Trustful and easy to use, highly recommended Reviewed on: 31st July 2023

Paypal

5
Paypal really brilliant Company. Always there to pay for items you need. Fantastic if you want to get credit and get lots of time to pay them back. Always very helpful if you need to contact them. Would definitely recommend thus Company Reviewed on: 31st July 2023

Easy hassle free payments

5
PayPal credit is accessible and an easy line of credit to understand Reviewed on: 31st July 2023

Payment pal when you need them

5
Wheather you need to prolong a payment for something you need now or just knowing that your payments and bank account are safe when purchasing anything online or just shop you know your in safe hands Reviewed on: 31st July 2023

Simply the best

5
Guarantee & savefty of your money and data Reviewed on: 31st July 2023

Amazing company

5
Love having this feature in my wallet Reviewed on: 31st July 2023

Good, straight forward service.

3
It's a simple, uncomplicated, straight forward, paying service. Very easy to use. The only issue I've had personally is the refunds or money returning to your account. To be more precise, I've had several orders I checked out with the PayPal Credit services they provide (4 months interest free payments). Some of the refunds have been deducted off the original amount I was charged and some others didn't. When I try to bring the particular discrepancy to the customer services attention, they dismissed my claim without even looking into it. This is unexceptable and I am pretty sure quite illegal too. When I contacted the customer service the offered me a 10 pound voucher to make up for what it appears to be a major error on their behalf. In any case, it is a good service to use but it's a personal choice one has to make for themselves. I haven't recommended the service to any of my friends or colleagues for the above reasons. If you need to be promoted and to get better reviews you have to step up your customer service and to start listening to the actual problems that customers are having with the services you provide and to try and resolve them manually, instead of using some stupid logarithm and messing things up. Reviewed on: 31st July 2023

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