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PayPal: Payments reviews

Name: Payments
Rating: 4.91 (3600 reviews)

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4.91

Based on 3,600 reviews, last reviewed 2nd Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Secure and convenient for online payments PayPal is fast, secure, and very convenient for online payments. I’ve never had any issues. Highly recommended! Reviewed on: 27th June 2025

Latest lowest rating:

1

PayEnemy They continue to lie at every opportunity. My friend sent me money and they charged me a fee. They said he selected goods and services. He didn't. The... Read more Reviewed on: 2nd March 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

PayPal Payments reviews (3600)

Review of the PayPal, Payments:

Easy to use

No credit card details to have hacked! Reviewed on: 8th July 2022

Good, straight forward service.

It's a simple, uncomplicated, straight forward, paying service. Very easy to use. The only issue I've had personally is the refunds or money returning to your account. To be more precise, I've had several orders I checked out with the PayPal Credit services they provide (4 months interest free payments). Some of the refunds have been deducted off the original amount I was charged and some others didn't. When I try to bring the particular discrepancy to the customer services attention, they dismissed my claim without even looking into it. This is unexceptable and I am pretty sure quite illegal too. When I contacted the customer service the offered me a 10 pound voucher to make up for what it appears to be a major error on their behalf. In any case, it is a good service to use but it's a personal choice one has to make for themselves. I haven't recommended the service to any of my friends or colleagues for the above reasons. If you need to be promoted and to get better reviews you have to step up your customer service and to start listening to the actual problems that customers are having with the services you provide and to try and resolve them manually, instead of using some stupid logarithm and messing things up. Reviewed on: 31st July 2023

So simplistic

I have no time for town shopping so I use EBay and PayPal is so easy and safe Reviewed on: 31st July 2023

Amazing service

Brilliant service you know we're you are with PayPal payments love the way you get time to pay over 4 months 5***** Reviewed on: 31st July 2023

Very easy

It was helpful for larger purchases over a four month period with no interest. PayPal kept me informed all the way about payments which was a bonus. I will definitely use the service again Reviewed on: 31st July 2023

Convenient and hassle free

Hassle free to use - when you’re out without bank cards, so easy to make purchases online i.e. tickets. Reviewed on: 31st July 2023

Credit

A good easy way to pay for that little something that you can’t afford but you can on credit 0% finance Reviewed on: 31st July 2023

Prompt Convenient & Reliable

Nothing could go wrong with PayPal payments and with flexible payments offer, it’s very convenient. Reviewed on: 31st July 2023

PayPal is safe and secure, makes life easier

PayPal is safe and secure. Very simple to use. I have used PayPal for many years now and highly recommended. Great service. Reviewed on: 31st July 2023

Professional service at its best!!

A service that's easy to use and understand, with the security of knowing your transactions are securely dealt with,, perfect for me!!! Reviewed on: 31st July 2023

great spending

a very good way to buy something so you dont have the expense of paying out a lump sum Reviewed on: 31st July 2023

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