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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Efficient service, no questions asked

5
Efficient service, quick refund, fair price. Reviewed on: 6th September 2021
Andrea Unguras's avatar
Andrea Unguras

Plan

5
Great plan well worth it to be covered for every item its good to know that petplan is looking out for us Reviewed on: 6th September 2021
John Greives's avatar
John Greives

Nibbles pet plan

5
It is so easy to insure your loveable fur baby and I wouldn't use anyone else Reviewed on: 6th September 2021
Lisa Brown's avatar
Lisa Brown

Friendly call centre

5
Easy step by step procedure to get your pet insurance. Friendly advice. Reviewed on: 6th September 2021
Mandy Harkins's avatar
Mandy Harkins

Amazing

5
Pet plan offers good quality pet insurance for an affordable price . Reviewed on: 6th September 2021
Leonie 's avatar
Leonie

Top Insurance

5
Never had any problems, always paid out if any claims are made, and always helpful Reviewed on: 6th September 2021
lj's avatar
lj

Brilliant for my pet rabbit

5
Not many people insure rabbits but pet plan do and i know my little boys will be looked after for many years to come Reviewed on: 6th September 2021
Caroline Jane Fitzgerald's avatar
Caroline Jane Fitzgerald

Great service

5
Amazing service and great value for money. If you have a claim you get paid back super fast. Easy to make claims. Reviewed on: 6th September 2021
Anne-lise Garcin's avatar
Anne-lise Garcin

Excellent service

5
Website was easy to use lots of advise and information very helpful Reviewed on: 5th September 2021
Milner 's avatar
Milner

Having this insurance is a Godsend

5
Our puppy was taken ill after 2 weeks with us but was on Petplan's free 5 week policy from the breeder. They honoured their policy of ongoing treatment and 4 years later we are still with them and still claiming regularly for the condition without any problems. Reviewed on: 5th September 2021
Nev Lewis's avatar
Nev Lewis

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