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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Top Insurance

5
Never had any problems, always paid out if any claims are made, and always helpful Reviewed on: 6th September 2021
lj's avatar
lj

Brilliant for my pet rabbit

5
Not many people insure rabbits but pet plan do and i know my little boys will be looked after for many years to come Reviewed on: 6th September 2021
Caroline Jane Fitzgerald's avatar
Caroline Jane Fitzgerald

Great service

5
Amazing service and great value for money. If you have a claim you get paid back super fast. Easy to make claims. Reviewed on: 6th September 2021
Anne-lise Garcin's avatar
Anne-lise Garcin

Excellent service

5
Website was easy to use lots of advise and information very helpful Reviewed on: 5th September 2021
Milner 's avatar
Milner

Having this insurance is a Godsend

5
Our puppy was taken ill after 2 weeks with us but was on Petplan's free 5 week policy from the breeder. They honoured their policy of ongoing treatment and 4 years later we are still with them and still claiming regularly for the condition without any problems. Reviewed on: 5th September 2021
Nev Lewis's avatar
Nev Lewis

Simply the best Pet Insurance provider known!

5
Lovely, friendly and extremely helpful when setting up my first pet insurance. Reviewed on: 5th September 2021
Debbie Burdett's avatar
Debbie Burdett

RELIABLE AND FRIENDLY SERVICE

5
THE LADY IN CUSTOMER SERVICE WAS VERY SUPPORTIVE WHEN MY FIRST CAT FLUFFAE DIED Reviewed on: 5th September 2021
FRANCESCA WELLS's avatar
FRANCESCA WELLS

Reliable and Fantastic

5
Petplan have been my choice of pet insurance for almost 7 years and I have always found them to be brilliant. The cover provided is fantastic. My cat has been seriously unwell and Petplan have made things so much easier, knowing the cover is there and easy accessible and knowing that any claim is dealt with quickly and efficiently. Petplan do as they say, no hidden exclusions, their plans are easy to understand and their terms and conditions state all you need to know. I recommend Petplan to anyone want a reliable cover for their beloved animals, better than any other pet insurance out there. Reviewed on: 4th September 2021
Jayden 's avatar
Jayden

The Only Pet Insurance

5
Always friendly, helpful and reasonable, Petplan has been excellent throughout my cat's life. It's also evident that they're respected by the industry as I always got an approving nod when I cited them to a vet. Reviewed on: 4th September 2021
Elli Lewis's avatar
Elli Lewis

The service I have received has been excellent

5
Because of the service with Petplan and the Vets my cat Holly is doing very well Reviewed on: 4th September 2021
P Bere's avatar
P Bere

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