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Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.
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Petplan Pet insurance reviews (2343)

Excellent service

5
Absolutely brilliant, friendly. No other provider is better. Reviewed on: 3rd September 2021
Luda McMullan's avatar
Luda McMullan

Best all round policy

5
Having just renewed with our new cat I’m safe in the knowledge that any claim made will be honoured - as it was with our last cat Reviewed on: 3rd September 2021
Robert Donald's avatar
Robert Donald

You get what you pay for

5
I have had numerous claims and never one issue. Monies always paid quickly and efficiently. Whilst it’s not cheap I feel I get value for money. Reviewed on: 3rd September 2021
themellings@yahoo.co.uk's avatar
[email protected]

Easy to claim very quick service

5
My dog has a skin allergy which he is on tablets for life which is expensive. With Petplan I can claim most of the money back all year round. Reviewed on: 3rd September 2021
Rachel's avatar
Rachel

Profesional and assuring

5
Cockapoo owner I changed to Pet Plan as so many friends advised me of the recommendation Reviewed on: 3rd September 2021
Sindy 's avatar
Sindy

I just can't fault them

5
The last 5 years I've had my beautiful but unfortunately poorly bred German Shepherd insured with pet plan on their classic life policy, I've had to rely on this policy a lot these past 5 years but there's never been any worry with my insurance both myself and the various vets and specialist I've used know that they're simply the best company to deal with. As soon as you mention you're insured with pet plan the vets all say "fantastic" straight away...and you have very little to do as they deal with most vets directly. Honestly it's been a stressful and unfortunately upsetting past 5 years but I can't thank Pet Plan enough for their excellent work. Reviewed on: 3rd September 2021
Lewis 's avatar
Lewis

Great cover and easy set up

5
Nice, clear choices of cover with easy set up of insurance. All done in a matter of minutes. Reviewed on: 3rd September 2021
D117's avatar
D117

Easy to insure and get payments when needed

5
I always feel more secure knowing my pets are covered by petplan. There are times when we cant predict what will happen and our pets get ill or need continuous medication. Petplan helps me knowing that i dont have to worry about money. Reviewed on: 2nd September 2021
Nathalie Boynton's avatar
Nathalie Boynton

4years with petplan

5
This insurance is the best ever. Reviewed on: 2nd September 2021
Helen Wark's avatar
Helen Wark

Brilliant

5
Very satisfying to know petplan is there to help Reviewed on: 2nd September 2021
Harry Williamson's avatar
Harry Williamson

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