Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

It has never let me down

5
Over the last 36 years i have had 6 beautiful cats . and when ever i have needed pet plans help they have never let me down Reviewed on: 4th September 2021
julie freeburn's avatar
julie freeburn

Multiple Pets - no problem

5
I have three cats of differing ages and it was really quick and easy to get the right insurance for each. I have, unfortunately, had to make a claim. The whole process was easy, stress free and the staff were so helpful. This was a comfort and took some of the stress and worry away when my pet was so poorly. Reviewed on: 4th September 2021
KES's avatar
KES

Very good @

5
We had a great experience everything explained and most of all my cat felt relaxed and not stressed the insurance was paid straight away with out any hassle very pleased with my pet plan service Reviewed on: 3rd September 2021
Griffin's avatar
Griffin

Compassionate and professional

5
I don't know what I would have done without PetPlan. They have covered all my dogs for numerous years now and never had a problem. Quick to pay out and no fuss. Reviewed on: 3rd September 2021
maggiewjs's avatar
maggiewjs

Excellent service

5
Absolutely brilliant, friendly. No other provider is better. Reviewed on: 3rd September 2021
Luda McMullan's avatar
Luda McMullan

Best all round policy

5
Having just renewed with our new cat I’m safe in the knowledge that any claim made will be honoured - as it was with our last cat Reviewed on: 3rd September 2021
Robert Donald's avatar
Robert Donald

You get what you pay for

5
I have had numerous claims and never one issue. Monies always paid quickly and efficiently. Whilst it’s not cheap I feel I get value for money. Reviewed on: 3rd September 2021
themellings@yahoo.co.uk's avatar
[email protected]

Easy to claim very quick service

5
My dog has a skin allergy which he is on tablets for life which is expensive. With Petplan I can claim most of the money back all year round. Reviewed on: 3rd September 2021
Rachel's avatar
Rachel

Profesional and assuring

5
Cockapoo owner I changed to Pet Plan as so many friends advised me of the recommendation Reviewed on: 3rd September 2021
Sindy 's avatar
Sindy

I just can't fault them

5
The last 5 years I've had my beautiful but unfortunately poorly bred German Shepherd insured with pet plan on their classic life policy, I've had to rely on this policy a lot these past 5 years but there's never been any worry with my insurance both myself and the various vets and specialist I've used know that they're simply the best company to deal with. As soon as you mention you're insured with pet plan the vets all say "fantastic" straight away...and you have very little to do as they deal with most vets directly. Honestly it's been a stressful and unfortunately upsetting past 5 years but I can't thank Pet Plan enough for their excellent work. Reviewed on: 3rd September 2021
Lewis 's avatar
Lewis

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill