Smart Money People Logo
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2342)

Best all round policy

5
Having just renewed with our new cat I’m safe in the knowledge that any claim made will be honoured - as it was with our last cat Reviewed on: 3rd September 2021
Robert Donald's avatar
Robert Donald

You get what you pay for

5
I have had numerous claims and never one issue. Monies always paid quickly and efficiently. Whilst it’s not cheap I feel I get value for money. Reviewed on: 3rd September 2021
themellings@yahoo.co.uk's avatar
[email protected]

Easy to claim very quick service

5
My dog has a skin allergy which he is on tablets for life which is expensive. With Petplan I can claim most of the money back all year round. Reviewed on: 3rd September 2021
Rachel's avatar
Rachel

Profesional and assuring

5
Cockapoo owner I changed to Pet Plan as so many friends advised me of the recommendation Reviewed on: 3rd September 2021
Sindy 's avatar
Sindy

I just can't fault them

5
The last 5 years I've had my beautiful but unfortunately poorly bred German Shepherd insured with pet plan on their classic life policy, I've had to rely on this policy a lot these past 5 years but there's never been any worry with my insurance both myself and the various vets and specialist I've used know that they're simply the best company to deal with. As soon as you mention you're insured with pet plan the vets all say "fantastic" straight away...and you have very little to do as they deal with most vets directly. Honestly it's been a stressful and unfortunately upsetting past 5 years but I can't thank Pet Plan enough for their excellent work. Reviewed on: 3rd September 2021
Lewis 's avatar
Lewis

Great cover and easy set up

5
Nice, clear choices of cover with easy set up of insurance. All done in a matter of minutes. Reviewed on: 3rd September 2021
D117's avatar
D117

Easy to insure and get payments when needed

5
I always feel more secure knowing my pets are covered by petplan. There are times when we cant predict what will happen and our pets get ill or need continuous medication. Petplan helps me knowing that i dont have to worry about money. Reviewed on: 2nd September 2021
Nathalie Boynton's avatar
Nathalie Boynton

4years with petplan

5
This insurance is the best ever. Reviewed on: 2nd September 2021
Helen Wark's avatar
Helen Wark

Brilliant

5
Very satisfying to know petplan is there to help Reviewed on: 2nd September 2021
Harry Williamson's avatar
Harry Williamson

Great company

5
So easy to fill in B and staff so he Reviewed on: 2nd September 2021
Lilian's avatar
Lilian

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill