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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Great cover and easy set up

5
Nice, clear choices of cover with easy set up of insurance. All done in a matter of minutes. Reviewed on: 3rd September 2021
D117's avatar
D117

Easy to insure and get payments when needed

5
I always feel more secure knowing my pets are covered by petplan. There are times when we cant predict what will happen and our pets get ill or need continuous medication. Petplan helps me knowing that i dont have to worry about money. Reviewed on: 2nd September 2021
Nathalie Boynton's avatar
Nathalie Boynton

4years with petplan

5
This insurance is the best ever. Reviewed on: 2nd September 2021
Helen Wark's avatar
Helen Wark

Brilliant

5
Very satisfying to know petplan is there to help Reviewed on: 2nd September 2021
Harry Williamson's avatar
Harry Williamson

Great company

5
So easy to fill in B and staff so he Reviewed on: 2nd September 2021
Lilian's avatar
Lilian

Excellent company

5
Excellent company - highly recommend Reviewed on: 2nd September 2021
Leanne's avatar
Leanne

Best Insurance experience ever!

5
My cat Ajax became ill with diabetes and cancer not long after COVID started, it was such a stressful and heartbreaking time. I had to put in a lot of claims and they were amazingly quick processed and updated me about every claim. I phoned the customer service to cancel my direct debit after his passing and they were so sincere and understanding, I couldn't of asked for a better experience especially in my time of grieving. Because of this amazing and supportive experience they gave me I have insured my 2 new kittens with Petplan lifetime cover and trust I'll continue to have a positive experience with this company. Reviewed on: 2nd September 2021
Rebecca Mowat's avatar
Rebecca Mowat

Excellent service

5
Great service everytime competitive pricws Reviewed on: 2nd September 2021
Rebecca Lea's avatar
Rebecca Lea

Always there for me

5
Petplan has been Brilliant and I will always insure with them. Every time I claim it gets quicker and easier and the service team are brilliant to deal with. Reviewed on: 2nd September 2021
Craig 's avatar
Craig

Best for Beau

5
Not the cheapest but efficient and hopefully nil hassle. Reviewed on: 2nd September 2021
Irene Francis's avatar
Irene Francis

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