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Petplan: Pet insurance reviews

View other Petplan products
4.73
Based on 2,345 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2345)

Best dog insurance

5
We have just got a rescue dog and got insured with pet plan as we were recommended by our friend. She has has numerous problems with her dog and Pet Plan have always paid vets with no quibble. We have the lifetime plan and pleased we have. Reviewed on: 17th September 2023
Alison's avatar
Alison

Best insurance around

5
We've been with petplan over 40 years with our fur babies, never had a problem with them Reviewed on: 16th September 2023
Rita Terry's avatar
Rita Terry

Treatment by petplan

5
I had a rescue standard poodle. The company I was in withdrew from the market and so I went with pet plan. As my dog got older he needed more treatments including acupuncture. Pet plan dealt with all my claims including dental treatment promptly and efficiently. Reviewed on: 16th September 2023
Barbara O'Shea's avatar
Barbara O'Shea

Very efficient company and always pay out on the dot

5
We have a cocker Spaniels with ongoing eye problem which he has to have eye drops.Petplan pay out for this every 6 months or so Reviewed on: 16th September 2023
Robin Fenn's avatar
Robin Fenn

An amazing company who truly care

5
Both of my rabbits are insured with petplan, and one of which has needed care a couple of times. Each time was a few hundred pounds that I just didn’t have at the time so I was very grateful to be with this company who made everything simple. Being able to make a direct claim though the vet was amazing and took the stress away from money so I could focus on my rabbit getting better. When calling customer service, i was greeted with a knowledgeable and respectful member of staff who had me sorted out in no time. I get regular emails on rabbit health, and suggestions for what to do in certain situations which I really appreciate as well Reviewed on: 15th September 2023
Zoe's avatar
Zoe

Very helpful and made sure I understood what cover I would get and prices ect

5
Great service really gave me peace of mind Reviewed on: 15th September 2023
Emily Rooney 's avatar
Emily Rooney

Excellent service

5
All the pets I’ve had have been insured by pet-plan. They’ve always been incredibly quick to pay claims. Not the cheapest pet insurance but the best. Reviewed on: 13th September 2023
Susan Paul's avatar
Susan Paul

The best pet Insurance Company

5
In all the years I have been with PetPlan they have been brilliant. They pay my Vet direct which is very good. I would never use any other Insurance Company. Reviewed on: 13th September 2023
Sharon Hillidge's avatar
Sharon Hillidge

The best for the best dogs in the world

5
I have over the years insured several dogs with petplan, l gave made claims if varying amounts and they gave always come through, my dogs are my only family so l want to make sure l can care for them if I'll or hurt and petplan allows me to do this. Not the cheapest but the best when it comes to needing them, never been let down. Reviewed on: 13th September 2023
Happy owner 's avatar
Happy owner

Brilliant

5
Pet plan have always been brilliant. They have paid out each time we have claimed even the full amount that we claim all at once. It's simple to claim. Reviewed on: 13th September 2023
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Daniella Mallin

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