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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Excellent service and cover

5
My young cat has been diagnosed with asthma and when my claim was submitted it was dealt with quickly and efficiently Reviewed on: 16th July 2023

Brilliant

5
Superb and very competent provider. Reviewed on: 16th July 2023

Great Pet Insurance

5
Nothing but praise for PetPlan! Excellent customer service. Payouts are settled so quickly which takes a lot of the pressure away when your pet is poorly. Reviewed on: 15th July 2023

Absolutely brilliant

5
I have been with Pet Plan for 25 years plus I have never had a claim denied They sympathise with you when your beloved pet passes over Rainbow Bridge I wouldn’t ever go with another Pet Insurance Provider Reviewed on: 15th July 2023

When you need them they will be there!

5
When our previous dog was diagnosed with lymphoma at 6 years old petplan insurance covered the claim. Without the cover and petplan insurance we may have not been able to have done the treatment. Having petplan meant we got nearly 2 years with our gorgeous boy. No issues claiming paid direct to vet. They were there when we needed them. Reviewed on: 15th July 2023

Great pet insurance

5
We have diabetic cat, never had any problems with claims, very good at correspondence during claim too, informing us every step of the way. Have recommended to many people@ Reviewed on: 15th July 2023

Fantastic

5
I've been with petplan for many years with a variety of dogs and cats. Costs are reasonable and every time I've made a claim they have been dealt with quickly and efficiently with no stress for me. Whenever I've had to cancel a policy the staff have been caring and compassionate making all necessary changes quickly to ensure I'm not paying more than I should, making a difficult time just a little easier and less painful Reviewed on: 15th July 2023

Excellent I surance

5
Been with Petplan over 20 years have been very happy with service Reviewed on: 15th July 2023

Quick and easy to deal with

5
Petplan are very easy to contact and have always been very quick to pay out on any claims, with excellent communication to keep le updated. Reviewed on: 15th July 2023

Total Peace of Mind for over 25 years!

5
I've been insuring my beloveds cats and dogs (about 18 rescues over the years) with Petplan for 25 years and it gives me total peace of mind. I always know I am able to get my pets treated by the vet at the first sign of illness. This is especially important with the ever rising vet's charges and general cost of living, and now I am retired and living on a restricted income.. Petplan offer a choice of plans, all providing excellent cover.. I highly recommend Petplan to anyone with pets. Reviewed on: 15th July 2023

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