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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.66 (2346 reviews)

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4.66

Based on 2,346 reviews, last reviewed 20th Jul 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Petplan Pet insurance reviews (2346)

My Petplan experience

The online service was very efficient. Reviewed on: 15th September 2019

Pet Plan has kept it's promise to pay out!!

We have just had a prolonged period of digestive problems with our 8 year old German Shepherd Bitch and we've had to have various tests and treatments, in the end an Ultrasound investigation was necessary .... our Vet submitted our bill and Pet Plan honoured the claim ... thank you. Isla now progressing well with a slight tweak to her diet. Reviewed on: 14th September 2019

Lifetime cover exactly as required

Easy, understanding and quickly dealt with Reviewed on: 14th September 2019

Pet plan

Really good value for money and peace of mind that my dog vaccinations will be kept up to date. Reviewed on: 14th September 2019

Professional but personable during a very difficult time

Brilliant insurance company, assisted me greatly through a nasty dog attack incident which resulted in my daughters pony being put to sleep. I can honestly say the staff I spoke with were genuinely caring about both my daughter and her beautiful pony. I Would strongly recommend. All vet bills paid without hassle. Valuable Legal advice was also provided by the petplan team. Valuable Assistance was provided to help me legally pursue the dog owner who attacked our Pony. Reviewed on: 13th September 2019

A Good Recommendation

I have not had to make a claim, but the recommendation received from a member of my family was very good and reassuring. Reviewed on: 13th September 2019

A big relief

Having Petplan by my side when things go wrong as they can with horses makes me feel so much better . When my horse was injured knowing the vets bills were paid was one less thing to worry about at such a stressful time . The staff are lovely , understanding and so professional to deal with . I’d recommend Petplan to anyone who owns a horse or pony Reviewed on: 13th September 2019

Easy to use

I have used Petplan constantly since 2002, and wouldn't think of changing. The covered for life is comforting to have (my sister kept changing pet insurance every year for a better deal, unfortunately her cat got diabetes and was only covered for a year of insulin!), and I have always said that is a reason to stay. The payment process is really easy, it only gets a bit different when your pet is older and you have to pay a percentage of claim. Petplan are not the cheapest to go with, put piece of mind is worth it! Reviewed on: 13th September 2019

Professional insurer

I was impressed with the clarity of information provided by pet plan's website and i was relieved to see that there was a lifetime cover on offer. I liked the ease of getting a quote online, which was quick and easy and i loved that you could select the type of dog you were getting a quote for. By getting a quote i felt that the decision to proceed to get the full cover was an easy decision and being able to proceed straight away was a relief. Overall i felt confident in the professionalism of Petplan as a insurer and i feel confident that i have the strongest insurance cover on the market. Reviewed on: 12th September 2019

Best pet insurance

Easy to use and highly recommended. Reviewed on: 12th September 2019

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Petplan: Pet insurance reviews

300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2346)

My Petplan experience

Pet Plan has kept it's promise to pay out!!

Lifetime cover exactly as required

Pet plan

Professional but personable during a very difficult time

A Good Recommendation

A big relief

Easy to use

Professional insurer

Best pet insurance

Review Petplan: Pet insurance now

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