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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

My Experience Wins

5
Lost my horse over 2 yes ago, Petplan Equine were amazing, paid my large Vets bill direct & to myself for the sad loss, less stress worrying about the Vet bill to come, I thank you. Reviewed on: 12th September 2019
Hayley Furnell Kennedy's avatar
Hayley Furnell Kennedy

100% satisfaction

5
No problem when getting a quote,quick and simple Reviewed on: 11th September 2019
Jenny Jones's avatar
Jenny Jones

Amazing company

5
Definitely one of the most recommended to me insurance companies, with great prices and ability to adjust the policy to your own needs. Good advice being send through emails. Reviewed on: 11th September 2019
Aleksandra Bohdziewicz's avatar
Aleksandra Bohdziewicz

Easy to obtain quote, save quote and take out policy

5
Policy was clearly outlined along with costs, along with multi pet discounts, so it was easy to obtain a quote, to save it and to return to it as and when. Policy was easy to take out and documents sent instantly Reviewed on: 11th September 2019
GLS's avatar
GLS

Freak accident

5
Pet plan was brilliant for sorting out paying my bill after my Zanti had a freak accident. Thank you Petplan. Reviewed on: 11th September 2019
Pat Oborn's avatar
Pat Oborn

Great insurance

4
Great overall experience with PetPlan, thank you Reviewed on: 11th September 2019
xRachiee's avatar
xRachiee

brillant staff very helpful

5
good staff and helpful and understanding Reviewed on: 11th September 2019
holmol77's avatar
holmol77

Straight forward and easy

5
Never had to make a claim before, but pet plan are brilliant, every thing was very easy and straightforward. And paid out very quickly. Reviewed on: 10th September 2019
Chelc001's avatar
Chelc001

Fast, Efficient & helpful.

5
Always had great customer service with our policies from renewals to claims. Reviewed on: 10th September 2019
Jo Entwistle's avatar
Jo Entwistle

Good value for money and complete cover.

5
This company are always helpful and polite. The cover covers alot of things other insurers don't and reimbursement is virtually instant. If the vet surgery allows it they are flexible in paying the practice direct too. They also do multi-dog discounts. Very happy. Reviewed on: 10th September 2019
Suzi, brighton's avatar
Suzi, brighton

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