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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Best insurance company around

5
Helped when every I’ve has any claims, queries or worries. 100% best insurance around Reviewed on: 10th September 2019
Emily Leach's avatar
Emily Leach

Brilliant support for our beloved Sam

5
We were very glad we took out petplan. In the last few years of Sam's life, we claimed far more than we ever paid in premiums. They never quibbled and treated us with the utmost respect when Sam passed away Reviewed on: 10th September 2019
Helen Brian Hare's avatar
Helen Brian Hare

Amazing service

5
My horse had to have an emergency operation, petplan were great thy dealt directly with my vet so there was no worry for me at an already stressful time Reviewed on: 10th September 2019
Katie's avatar
Katie

Top Quality Company

5
Very quick to deal with queries, always extremely helpful and deals with claims sympathetically and in a timely manner. Cannot fault PetPlan for their customer service or products that they offer. Reviewed on: 10th September 2019
Chrissy 's avatar
Chrissy

Friendly, information & efficient service !

5
I’ve been insured with oetplan for many years ! Last year my pony suffered a potentially life changing injury requiring surgery and long rehab period ! Petplan took some of the stress away as they were easy to deal with settled up the relevant expenses quickly and were a pleasure to deal with. Reviewed on: 10th September 2019
Stephanie Cheadle's avatar
Stephanie Cheadle

Great cover for a reasonable price

5
Great insurance cover provided, pay out was made quickly and without quibble. Reasonably priced premiums Reviewed on: 9th September 2019
Emms's avatar
Emms

No issues at all! :)

5
The whole process was easy to do from start to finish it was great, I am a new dog owner and never done anything like this before but I definitely recommend it! Great work! Reviewed on: 9th September 2019
Stacey Jayne Watkinson's avatar
Stacey Jayne Watkinson

Always been there when i've needed them

5
We have had several dogs and cats of all breeds shapes and sizes over the years. Some have had one off poorly stints and one had a long term illness which meant monthly visits to the vet. Without Petplan we would never have been able to keep our beloved dog. They supported us every step of the way and did't penalise us for claiming. I would never own a pet and not use them. They are worth every penny. Reviewed on: 9th September 2019
H Wilcock's avatar
H Wilcock

Happy Tail

5
I have dealt with various pet insurance companies over the years and all have been a disappointment. But Petplan came highly recommended via Trustpilot. Reviewed on: 9th September 2019
Chris Lloyd's avatar
Chris Lloyd

Good review and very satisfied

5
Good experience and very pleased with my cat being insured with you Reviewed on: 8th September 2019
Andrea Rossini's avatar
Andrea Rossini

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