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Petplan: Pet insurance reviews

View other Petplan products
4.86
Based on 2,342 reviews, last reviewed 27th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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5%
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Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026
Belinda Swinnerton's avatar
Belinda Swinnerton
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2342)

Quick, reliable and efficient

5
Hedley a 13 year Old Cocker has been supported over the years by Pet Plan with all his little mishaps and usual dog related illnesses and long may their devoted service continue. Reviewed on: 2nd September 2019
Jacqueline Stevens's avatar
Jacqueline Stevens

Good Cover

5
I do not speak to the company much, however they offer a good premium and offer renewals early Reviewed on: 2nd September 2019
T's avatar
T

Saved my pet

5
If it was not for pet plan my lovely molly would have died I did not have the thousand of pounds it cost to get her better Reviewed on: 2nd September 2019
Stella Sale's avatar
Stella Sale

Give great advice

5
When phoning we got great advice about our dog and the lady on the phone sounded very friendly and extremely helpful. Reviewed on: 1st September 2019
Floyd 's avatar
Floyd

Why Petplan is the best

5
I have been with Petplan for over 20 years and have insured all of my cats with them. They have always been fair and are quick to sort any claims or problems out. My dog is insured by another company and is now 13 years old and although she is in great health I wish I had insured her with Petplan as her insurers are no where near as interested in her or their customers as I have experienced with Petplan. Reviewed on: 1st September 2019
Fiona Finlay's avatar
Fiona Finlay

Not likely

1
Would not insure my dog as he had teeth out from rescueing him Reviewed on: 1st September 2019
Charmaine Eyre's avatar
Charmaine Eyre

Highly recommended!

5
Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019
AJxo's avatar
AJxo

Very happy with my policy

5
The whole process was very straightforward and easy to understand, and knowing that cats protection works with them made me feel more confident in trusting them. When I called up the person on the phone was very helpful. Overall very happy Reviewed on: 1st September 2019
Sian's avatar
Sian

Quick & easy to arrange

5
Excellent value cover & very helpful service on the phone. Happy with what we have arranged & it fully meets what we need. Reviewed on: 1st September 2019
Rachel Thomson's avatar
Rachel Thomson

Excellent they all are

5
I could not wish for a better service. Well done the Pet Plan Team Reviewed on: 1st September 2019
Paul pugsley's avatar
Paul pugsley

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