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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Mrs Jane Smith.

5
Timmie is covered for life with Pet Plan. We were so sad when he was diagnosed with arthritis. However his medication and blood tests costs are not a concern because I can claim most of the money back from Pet Plan. Thank you for easing the worry. Reviewed on: 27th August 2019
Jane Smith's avatar
Jane Smith

No trouble

5
When I put my claim in there was no trouble what so ever with my claim would certainly recommend petplan Reviewed on: 27th August 2019
Su Bren's avatar
Su Bren

Pet perfect all the way

5
Never had any trouble with this insurence company for my fur baby, they answer all./ any questions I have as the for life cover is amazing and a amazing price compared to many other insurers, I’d defiantly recommend petplan to all my friends with fur babies no matter how big or small or species they really are brilliant and know their animals 5 Reviewed on: 27th August 2019
Melanie Wallett -Potter 's avatar
Melanie Wallett -Potter

You can trust pet plan

5
We had our lovely Benny for 15 years. He got cancer when only 11 years. We had first class treatment. And he enjoyed 4 happy years after operation. Thank you so much. Reviewed on: 27th August 2019
Kay Britton 's avatar
Kay Britton

1st class pet care

5
So far our experience has been exceptional,no issues and any claims have been dealt with promptly,really like the information emails on how to help your pets with various illnesses,issues+ everday care including keeping you updated regarding vacinations your pet will need,very informative. Would highly recommend. Reviewed on: 27th August 2019
Pandora's avatar
Pandora

Top quality insurance

5
Excellent service, give extremely useful information on a regular basis. Even received a lovely bouquet of flowers on my 60th birthday from Petplan on behalf of my beautiful dog Mac! What a fabulous surprise. Reviewed on: 27th August 2019
Lynne's avatar
Lynne

No Quibble Payout. For Your Family Pet.

5
I Have Three Rescue Dogs.The First Two Are Sisters And Are Insured With Another Well Known Insurance.For My Third Dog A Shih tzu Pup Of 7 months I Was Given Petplan's Leaflet And Liked The Sound Of "Being Insured For Life".He Has Had Two Quite Serious Problems With His Stomach, And Also With His Teeth.I Must Say Petplan Where True To Their Word They Have Kept Me Informed,They Have Worked With My Vet, And Further more Have Helped "Ozzy" Through His Problems.I Would Highly Recommend Petplan Insurance,And Also I Would Say That Being Insured For Life, Helps You Have Piece Of Mind. Very Grateful Sandra Jones, Reviewed on: 27th August 2019
Sandra Jones's avatar
Sandra Jones

Very quick and helpful

5
Each time I need help the people who I speak to are very friendly and knowledgable. Reviewed on: 27th August 2019
C S's avatar
C S

Petplan have always been very helpful when i have to phone for advice.

5
Petplan is always there when i need advice. Reviewed on: 27th August 2019
sue's avatar
sue

Very happy with my choice of pet insurance

5
Very happy with my choice Would holly recommend Petplan Reviewed on: 27th August 2019
Catherine 's avatar
Catherine

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