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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (2350 reviews)

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4.68

Based on 2,350 reviews, last reviewed 21st Aug 2026

700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Expensive but worth every penny. Lola is now 8 but we’ve had Petplan insurance for her since bringing her home. Each year the price goes up and it is very expensive. But because Lola ... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2350)

Great plan provision

Always quick and fair with any claims made. Very reasonable premium prices - especially for the covered for life insurance. Reviewed on: 27th August 2019

Excellent service

Simple to make a claim and quick response to payment. Regular updates at every stage. Friendly staff if you need to make contact Reviewed on: 27th August 2019

Preparing for the unexpected through Pet Plan

Little did I know when I purchased my little miniature schnauzer that hidden within her was a ticking time bomb in the guise of a liver shunt. Right from the start she was insured with Pet Plan, thank goodness. The operation was horrendous, but she pulled through and is now a happy little if not verbal dog. I am so pleased I planned for the unexpected, you never know what your bundle of joy may face. Pet plan have supported both of us throughout the whole experience, it's thanks to them that Tilly is happy and today. Reviewed on: 27th August 2019

Support from Petplan

Petplan keeps in touch, has supported my rescue dogs and myself fully. I can speak to a human being and I highly recommend being insured by them. I have 3 dogs; one epileptic; one with chronic arthritis in all limbs as well as small bowel disease; and one with chronic allergies and bowel disease. I am privileged to have excellent pet insurance with a personal touch. Thank you PETPLAN. Reviewed on: 27th August 2019

Mrs Jane Smith.

Timmie is covered for life with Pet Plan. We were so sad when he was diagnosed with arthritis. However his medication and blood tests costs are not a concern because I can claim most of the money back from Pet Plan. Thank you for easing the worry. Reviewed on: 27th August 2019

No trouble

When I put my claim in there was no trouble what so ever with my claim would certainly recommend petplan Reviewed on: 27th August 2019

Pet perfect all the way

Never had any trouble with this insurence company for my fur baby, they answer all./ any questions I have as the for life cover is amazing and a amazing price compared to many other insurers, I’d defiantly recommend petplan to all my friends with fur babies no matter how big or small or species they really are brilliant and know their animals 5 Reviewed on: 27th August 2019

You can trust pet plan

We had our lovely Benny for 15 years. He got cancer when only 11 years. We had first class treatment. And he enjoyed 4 happy years after operation. Thank you so much. Reviewed on: 27th August 2019

1st class pet care

So far our experience has been exceptional,no issues and any claims have been dealt with promptly,really like the information emails on how to help your pets with various illnesses,issues+ everday care including keeping you updated regarding vacinations your pet will need,very informative. Would highly recommend. Reviewed on: 27th August 2019

Top quality insurance

Excellent service, give extremely useful information on a regular basis. Even received a lovely bouquet of flowers on my 60th birthday from Petplan on behalf of my beautiful dog Mac! What a fabulous surprise. Reviewed on: 27th August 2019

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Petplan: Pet insurance reviews

700% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2350)

Great plan provision

Excellent service

Preparing for the unexpected through Pet Plan

Support from Petplan

Mrs Jane Smith.

No trouble

Pet perfect all the way

You can trust pet plan

1st class pet care

Top quality insurance

Review Petplan: Pet insurance now

Join Smart Money People

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