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Petplan: Pet insurance reviews

View other Petplan products
4.66
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Brilliant, brilliant brilliant

5
Fortunately up to now Sam hasn’t needed his pet plan, but we know it’s there for him if needed, He’s my best pal and I love him . So thank you Pet Plan for peace of mind. From June , Sams mum xx Reviewed on: 27th August 2019
Sam's avatar
Sam

Reliable friendly company

5
When I needed to claim there were no issues Reviewed on: 27th August 2019
Sandra Drake's avatar
Sandra Drake

Peace of Mind

5
Being a member of Petplan gives me peace of mind. I know my dog will have a yearly check-up and all the immunisations necessary. If problems occur they will be dealt with. The regular newsletters are informative without being patronising and much appreciated. Reviewed on: 27th August 2019
KAB's avatar
KAB

An excellent pet insurance company

5
They have covered my cats for 20 years and have always dealt with claims efficiently. One thing I would recommend is for you to have your cat's teeth examined annually as this can lead to a loss of claim if you do not. I always get my cats weighed and checked and this includes teeth too annually. Reviewed on: 27th August 2019
Tina 's avatar
Tina

Insurance cover is terrific

5
Missy had serious argument with a car last year - she was missing for 3 days and we feared the worst. She managed to get home but needed vet treatment and eventually major surgery. Insurance cover meant she was able to get the treatment needed without me having to worry about costs. Reviewed on: 27th August 2019
Helen McAdam's avatar
Helen McAdam

Friendly and efficient insurance company

5
They deal with queries over the phone sympathetically and efficiently. Claims are dealt with speedily with minimum of of fuss. They've insured 4 dogs for us over the years and there have never been any problems Reviewed on: 27th August 2019
Elizabeth Funnell's avatar
Elizabeth Funnell

Best value for money.

5
When we first got Teddy we looked several different pet plans but felt that Petplan offered the best value as what you see is what you get. There are no hidden charges as we found with alot of other plans ie when you looked at the small print with the cheaper ones there was anything between 10 and 15% of the bill to pay well as the excess. I would recommend petplan. Petplan will also continue to insure your dog should they develop a life long condition provided you continue to insure with them. Reviewed on: 27th August 2019
Battiefrance's avatar
Battiefrance

Claims paid promptly

5
Any claim submitted has always been paid promptly. Reviewed on: 27th August 2019
Lynne's avatar
Lynne

Petplan insurance

5
Petplan were very helpful and extremely timely with my claim. It gives real peace of mind that there is one thing less to worry about, if one of our pets should ever become ill and need the vet. Reviewed on: 27th August 2019
Simon Olden's avatar
Simon Olden

Great tips

4
I find being with pet plan is great and recommend using them to my friends and family who own pets. They send out great newsletters that include helpful and relevant tips for being a responsible dog owner. The most recent one I received was for helping a dog deal with hot weather. Reviewed on: 27th August 2019
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Jon

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