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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.66 (2346 reviews)

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4.66

Based on 2,346 reviews, last reviewed 20th Jul 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Petplan Pet insurance reviews (2346)

Exceptional service

Without Pet Plan I would have had to make very different decisions about whether to treat 3 of my dogs or to let them go due to lack of funds. Pet Plan enabled me to give them the treatment which gave them very many happy, pain free, fun filled years. Reviewed on: 26th August 2017

I know they are there if or when my pet needs them

Easy to set up an affordable insurance for your pet it gives you ease of mind knowing if anything life threatening happens they have your pets back Reviewed on: 26th August 2017

Gud value

Always had good service sadly lost a dog few years ago petplan covered all her costs with no issues hence I've used them again and would recommend them to people Reviewed on: 25th August 2017

I wouldn't insure my pet with anyone else but Petplan!

Would always recommend Petplan to any pet owner, although not the cheapest on the market you certainly get what you pay for. Unlike many other pet insurance companies, their assessors are veterinary qualified which means they can review your claim accurately and most veterinary practice are happy to liaise with them directly. In my experience they have settled all my claims quickly and fairly. When it comes to my pets being ill or injury I want peace of mind that I will be able to provide them with the best level of care I can, with Petplan I have this assurance. Reviewed on: 25th August 2017

Good service

Never had any issues with Petplan, always paid the vet direct, wouldn't use any other companies Reviewed on: 25th August 2017

Best pet insurer

Personally I am more than happy with the cover I have received for my pets. Professionally I recommend petplan every day and can honestly say that when helping clients with their claims/sorting insurance forms dealing with vetline. It's so much better service for clients than any other pet insurance providers out there. Reviewed on: 25th August 2017

Pet Plan excellent

Been insured with them for 11 years he is my 4th dog first 2 not insured 3rd never had to use insurance....this one has had minor ailments from day one and is now constantly on painkillers for arthritis. ... paid out everytime and very quick would definitely recommend to others x Reviewed on: 25th August 2017

Excellent in every way

I have been with Petplan for 6 years now and they have been absolutely outstanding and tick all the boxes. From reasonable price to fantastic service and great customer service skill, I couldn't recommend them enough. Reviewed on: 25th August 2017

Best pet insurance around

All our cats are covered by pet plan. One of our moggies had a serious illness requiring surgery and multiple vet visits plus a few hospital admissions. Pet plan were brilliant and paid out very quickly each time we put a claim in. I recommend them to lots of people and my parents have insured their cat with pet plan because of our recommendation. Reviewed on: 25th August 2017

Love petplan. Saved my dogs life. X

Without petplan we would have lost both our dog and cat years ago. So thumbs up. As a vet nurse I recommend them to all my clients Reviewed on: 25th August 2017

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Petplan: Pet insurance reviews

300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet insurance now

Petplan Pet insurance reviews (2346)

Exceptional service

I know they are there if or when my pet needs them

Gud value

I wouldn't insure my pet with anyone else but Petplan!

Good service

Best pet insurer

Pet Plan excellent

Excellent in every way

Best pet insurance around

Love petplan. Saved my dogs life. X

Review Petplan: Pet insurance now

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