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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

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4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Reassurance

When we adopted Millie (Labrador retriever) she was already 3 years old and came with a month's free cover from Petplan. I did some research into Petplan and other companies and found them to be the best value for money with all life cover Given the fact that she's a Labrador and we have no history of her breeding we felt it important to have Insurance to provide for Millie should she have any problems particularly breed related issues and Petplan tucked all the boxes especially as they are approved by our vets so no need to pay up front then make a claim Reviewed on: 7th September 2022

Cats

Very good policy.quick plain language . I am very happy with the price Reviewed on: 7th September 2022

Lifetime cover and easy claims

I asked vets who they would insure their pets with and petplan was almost always the answer. I love the lifetime cover and easy claims process. Better still, my vet submits the claims for me. I feel confident that my cats are covered with my plan. Reviewed on: 4th September 2022

Reassurance for when we need it

Drawn on couple of years back, and no hassle. Reassurance that if anything happened we'd be in good hands Reviewed on: 4th September 2022

Fab company

I have petplan myself as well as working at a vet which allows me to see how well they cover most claims Reviewed on: 31st August 2022

Amazing Petplan

Petplan has been there when Bella has been so poorly. She’s had a rough year this year and it’s always a peace of mind when petplan pay out especially for surgery or referrals to different hospitals Reviewed on: 29th August 2022

Competitively priced plans to meet your budget

I decided to take out Petplan when I first brought my dog as it seemed the most competitively priced plan on the market. Rval companies were asking for extortionate amounts of access. I had to claim a few months into the plan where I received extremely great advice as to how to claim through my vets. I was reimbursed really quickly too. I would definitely recommend Petplan. Reviewed on: 29th August 2022

Excellent

So easy to make a claim online, updated with the progress of your claim and payments made quickly, no argy bargy. Yes, dearer than a lot of companies, but in the end you get what you pay for... I wouldn't go anywhere else Reviewed on: 27th August 2022

Wouldn't be without them

I've used petplan for a few pets, and have claimed a few times for different reasons. It's always been so simple and they've paid every claim I've made. I recommend them to everyone I know! Reviewed on: 27th August 2022

Piece of mind

It's our first Reviewed on: 27th August 2022

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